Tradução 
I won 10mBtc after a long ridiculous playthrough, and the operator misled me into thinking I had forfeited my bonus because I spun with the winnings. Apparently you can not win anything, but the site allows you to spin with your bonus. This is REALLY BAD PROGRAMMING because the software should only let you make a withdrawal with the BONUS if you can't use it for any purpose. After I did this pointless 3mBtc spinning they acted as if my 10mBtc was short and wouldn't honor the bonus. Then the operator clearly misleads me into thinking that I have to win back the money instead of making a deposit to match the balance. I was being so patient and gullible. How stupid! Also, I won with a deposit and they have a rule stipulation that you can't win unless you deposit a minimum of 60 USD equivalent. Yet, they allow small deposits. They didn't want to pay any withdrawals from day one!
10 hours, 14 minutes ago
Larry
Ahoy go overboard with excitement and register for Crypto Thrills’ most epic promotion yet! We’ve docked in to bring you another off the hook leaderboard and a chance to battle it out for your share of a knotty 450 mBTC prize. We promise to give you a whale of a greeeeeat time!
Larry
Hello there
Robert
Hello
Robert
I was wanting to get my happy hour bonus spins please
Larry
Your last deposit is lower than the minimum required to make your account eligible for happy hour
Robert
If I made another deposit would that work and how much is the min?
Larry
correct
Larry
3 mbtc to qualify for 50 spins and 5 mbtc for 100 free spins
Robert
total with my other deposit?
Larry
correct
Larry
within 24 hours
Robert
ok thanks Larry I'm going to deposit enough to make it 5 total and I'll ask again, but I want to see if I win real money first then I'll ask for the spins again. Thanks for your time.
9 hours, 19 minutes ago
Justin
Ahoy go overboard with excitement and register for Crypto Thrills’ most epic promotion yet! We’ve docked in to bring you another off the hook leaderboard and a chance to battle it out for your share of a knotty 450 mBTC prize. We promise to give you a whale of a greeeeeat time!
Justin
Hello Robert.
Robert
hey i was just wanting my 100 free happy hour spins
Justin
One moment please.
Justin
The free spins are credited on Aladdins Loot video slot.
Justin
You may cash out 10mBTC
Justin
All the best.
Robert
thanks!
Justin
You are welcome.
5 hours, 59 minutes ago
Daniel
Hello Robert
Daniel
Ahoy go overboard with excitement and register for Crypto Thrills’ most epic promotion yet! We’ve docked in to bring you another off the hook leaderboard and a chance to battle it out for your share of a knotty 450 mBTC prize. We promise to give you a whale of a greeeeeat time!
Robert
Hello Daniel. I won 10mBtc on the Bonus I got for HAppy Hour, and I want to get the Win Another Day bonus, do i need to make a seperate deposit or can i reverse the withdrawal?
5 hours, 50 minutes ago
Alex
Ahoy go overboard with excitement and register for Crypto Thrills’ most epic promotion yet! We’ve docked in to bring you another off the hook leaderboard and a chance to battle it out for your share of a knotty 450 mBTC prize. We promise to give you a whale of a greeeeeat time!
Alex
Hi There.
Robert
Hello, how are you
Robert
I won 10mBtc on the happy hour bonus and I was going to cash it out
Robert
but now I'm wanting to get the Win Another Day bonus, should I reverse the withdrawal or make a new deposit?
Alex
One moment please.
Robert
np
Alex
Thank you for holding i am still checking for you.
Robert
still holding
Robert
i just like to let you know i'm not in a hurry just like to make sure you know im still here
Alex
Your withdrawal has been reversed the minimum and maximum withdrawal from a free bonus is 10mBTC.
Robert
oh I had to withdraw the whole thing I see
Alex
The maximum withdrwal to be paid is 10mBTC you have to withdrawal the whole amount.
Robert
but I can use it to play, right? What are the playthroughs on the 10mBtc?
Alex
No please withdrawal the whole balance you can only win once from a free bonus the rest will be forfeited.
Robert
I already played 3 mBtc of it? I didn't know :(
Alex
Please initiate the withdrawal of the full balance.
5 hours, 32 minutes ago
Alex
Ahoy go overboard with excitement and register for Crypto Thrills’ most epic promotion yet! We’ve docked in to bring you another off the hook leaderboard and a chance to battle it out for your share of a knotty 450 mBTC prize. We promise to give you a whale of a greeeeeat time!
Alex
Hi there.
Robert
thank God I got you. I tried but there is only 7mBtc in the account from where I played with 3 of it
Robert
I wish it wouldn't have let me play with the coins :(
Alex
You have to build your balance to 10mBTC and make the withdrawal.
Robert
Okay so I can spin until it gets to 10mBtc and withdraw if it wins right?
Alex
That is correct.
Robert
thanks
Alex
Is there anything else i can help you with?
Alex
Due to lack of response this chat will automatically terminate.Please contact us for further assistance.
34 minutes ago
Daniel
Hello Robert
Daniel
Ahoy go overboard with excitement and register for Crypto Thrills’ most epic promotion yet! We’ve docked in to bring you another off the hook leaderboard and a chance to battle it out for your share of a knotty 450 mBTC prize. We promise to give you a whale of a greeeeeat time!
Robert
hello Daniel, I'm just checking on my withdrawal to make sure there are no problems it has been a little over an hour
Robert
am i holding?
Robert
you know on hold?
23 minutes ago
Daniel
Hello Robert
Robert
Hello!
Daniel
I am sorry about that as we got disconnected temporarily.
Daniel
One moment please
Robert
No problem it's 4 o clock probably busy there
Robert
4:50 here
Daniel
Thank you for your patience Robert. I have checked and can see that your withdrawal is going to be declined unfortunately. Please do more that as stated in our casino terms and conditions the minimum amount required from a straight deposit is 5mBTC or more if you wish to make a withdrawal and your deposit was only 1.78mBTC so the best thing I could suggest as opposed to you losing your balance is reversing it and playing it towards the Mother's Day Leaderboard which I have registered you in now.
Robert
thanks
Robert
if I win the tournament do I get the prize?
Robert
I don't understand why you allow deposits of less than 5mbTc btw if they can't be cashed out?
Daniel
Yes the aim is to get into the top 5 positions as you can win anything from 170mBTC to 40mBTC.
Robert
sounds good i'm bored anyway
Please wait for an operator to respond.
You are now chatting to "Daniel"
Daniel:
Hello Robert
Robert:
Daniel I read the terms and I don't see where it says you have to make a 5mBtc deposit.
Robert:
I won 10 on the bonus earlier and the operator lied and said I could only withdraw exactly 10 mBtc
Robert:
If that is the case then you need to update your software to not allow betting
Robert:
I'm reporting all of our conversations to a third party
Daniel:
You can check under point number 10. Withdrawals then check under 10.2
Robert:
I'm reporting this to a casino advocate and telling them about your practices
Robert:
If you don't allow withdrawals then you don't need to allow deposits!
Daniel:
There are players that do deposit less than the amount required and that is to claim Happy Hour or a set of free spins against every deposit and event though they cannot withdraw from the deposit, they can still withdraw from the free spins once wagering is met and that is 10mBTC at minimum and maximum
Robert:
the operator told me specifically earlier that I had to win the money
Robert:
I was willing to make a deposit to claim the ten even though you shouldn't have allowed me to spin with it
Robert:
I can't wait until the internet reads all of this
