Tradução 
I registered an account with GBets and they verified all my account details, there was no problems when I registered and they verified my details I was given a no deposit play through game session, I made the play through that was required for the cash out, then I was informed that I need to make a deposit before I could cash out my money Then when I made the deposit and wanted to cash out I was suddenly blocked on my account, when I enquired as to why I was blocked on my account, I was informed that I have a duplicate account When I asked them how it's possible that I have a duplicate account and why wasn't it automatically picked up when they registered and verified my account I was told to read the rules and regulations and that's it I then received an email from them that said that they have no problems with deposits made even with a duplicate account but when you want to cash out then all of a sudden it's now a serious problem and they have the right to block your account So now I have tried everything to get my money out of them but they don't want to pay me out, I even asked them to repay my deposit back to me as I never gambled a cent of that money and feel that I am in my rights to have my money paid back to me I was informed that they are not going to give me any money back and I feel that this is not the right way to handle the situation, they are violating there own rules and regulations by allowing a duplicate account for deposits but not for cash outs Is there anything use can do to help me get my money back from them please
Quantia disputada : 800R
Casino: Gbets
Caso #: 4285
