ENCERRADO: [Devido à falta de resposta do casino]: Lollybet - Problema com o levantamento

Bonjour je voudrais avoir des renseignements sur Lollybet

Savoir si vous avez déjà eu des soucis de retraits lorsque vous gagnez des gains ?

Car au début les retraits mettait 24 heures à être traité 

Le mois dernier j'ai attendu 6 jours pour un retrait de 400€ et la j'attends depuis 3 jours déjà pour 3 retraits.

Merci de votre aide et de vos conseils sur Lollybet :)

Bonne journée à tous 

Hello, I would like to have some information about Lollybet

Do you know if you've ever had any problems withdrawing your winnings?

Because initially, withdrawals took 24 hours to process.

Last month I waited 6 days for a withdrawal of €400 and now I have been waiting for 3 days already for 3 withdrawals.

Thank you for your help and advice on Lollybet :)

Have a good day everyone

Hi Mickaël J,

Thank you for reaching out to us. Sorry to hear that. Please keep in mind that this brand is not listed with us, so we don’t have direct contact with them, and they haven’t been cooperative with previous complaints either. Still, we’ll reach out to them.

Please send us your casino username via private message so that we can contact the casino and assist you further.

Could you please let us know:

• Did you use any bonus to generate these winnings?
• Which withdrawal method did you request?
• What is the amount of your requested withdrawal?

Also, if you submitted your withdrawal request during the weekend, please keep in mind that processing times can sometimes be delayed.

Bonjour j'attendais les virements pour 1100€ depuis 3 jours ils ont tous été rejetés pour

The Compliance team is performing bet checks and additional checks may be required. We appreciate your patience before making your withdrawal request. You will be notified by email once the checks are complete.

J'ai 1500€ de paris en cours sur la coupe du monde pour masquer un solde très positif.

Je pense qu'ils m'ont eu et que je n'aurais jamais mon argent j'ai très peur merci de votre aide

Mon compte lollybet ****i@gmail.com

Hello, I've been waiting for transfers of €1100 for 3 days, they've all been rejected.

The Compliance team is performing bet checks and additional checks may be required. We appreciate your patience before making your withdrawal request. You will be notified by email once the checks are complete.

I have €1500 in open bets on the World Cup to hide a very positive balance.

I think they've tricked me and I'll never get my money back. I'm very scared. Thank you for your help.

My Lollybet account: ****i@gmail.com

Hi Mickaël J,

Please provide us with the additional information we requested so we can assist you further.

Voila les preuves merci

Here is the evidence, thank you.

Je vous remercie grandement pour l'aide que vous pourrez m'apporter car j'ai très peur qu'ils me volent les 2700€ sur mon compte de jeu et mappartienne :(

Thank you so much for any help you can give me, because I'm really scared they'll steal the €2700 from my game and mappartienne account :(

Hi Mickaël J,

Thank you for providing us with more details. We will forward your complaint to the casino along with all proofs.

Keep you posted here on this thread.

Je vous remercie de l'aide que vous pourrez m'apporter 

Ma fonction retrait est bloqué depuis hier alors que j'ai 1300€ en solde positif ils disent d'être patient d'attendre les vérifications mais elles sont fausses je suis actif depuis 3 mois sur Lollybet j'ai juste gagné pas mal d'argent...

Thank you for any help you can provide.

My withdrawal function has been blocked since yesterday, even though I have a positive balance of €1300. They say to be patient and wait for the verifications, but they're fake. I've been active on Lollybet for 3 months and I've just won quite a bit of money...

Pensez vous que c'est une bonne idée de déposer une plainte auprès de la licence de jeu Curaçao gaming ? Jai trouve cette adresse 

complaints@cga.cw

J'ai envoyé 

Bonjour je vous joins des preuves photos et videos concernant Lollybet qui ne verse apparemment plus l'argent que je possède sur leur site de jeu

J'ai 1300€ de solde positif sur Lollybet 

1500€ de paris en cours pour 2 matchs de coupe du monde au 17 juin

Lollybet a bloqué ma fonction retrait depuis ce mercredi 3 juin en annulant mes retraits en cours pour un montant total de 1100€.

Merci de trouver une remédiation avec eux afin de verser sérieusement les gains aux joueurs gagnants.

Je suis à votre disposition pour d'éventuelles informations supplémentaires 

Je vous remercie 

Mickaël Jacotot 

Do you think it's a good idea to file a complaint with the Curaçao Gaming license? I found this address

complaints@cga.cw

I sent

Hello, I am attaching photo and video evidence concerning Lollybet, which apparently is no longer paying out the money I have on their gaming site.

I have a positive balance of €1300 on Lollybet

€1500 in bets currently being placed on 2 World Cup matches as of June 17th

Lollybet has blocked my withdrawal function since Wednesday, June 3rd, cancelling my pending withdrawals for a total amount of €1100.

Please find a solution with them so that winnings can be paid out properly to the winning players.

I am available should you require any further information.

Thank you

Mickaël Jacotot

Hi Mickaël J,

As we mentioned before, this casino brand is not listed with us, so we do not have direct contact with them. Unfortunately, they have also not been very cooperative in previous complaints we have tried to assist with.

We have contacted them regarding your case, but so far we have not received any response.

Please also keep in mind that if you decide to escalate the matter to the licensing authority, we will no longer be able to participate in or mediate your complaint.

We will send one more reminder and try again to get a response from the casino. If they continue not to reply, your only remaining option may be to pursue the matter through their licensing authority.

D'accord je vous remercie pour votre aide non je n'ai pas encore déposer de plainte je ne sais même pas auprès de qui il faut si c'est une licence de Curaçao 

Bonne journée à vous 

Okay, thank you for your help. No, I haven't filed a complaint yet; I don't even know who to file it with if it's a Curaçao license.

Have a good day!

Hi Mickaël J,

We are still waiting for a response from the casino representative regarding your case.

As for the Curaçao Gaming Authority, you can also find more information about their complaints procedure HERE.

Thank you for your patience, and we will keep you updated if we receive any response from the casino.

Je vous remercie grandement bonne semaine à vous 

Thank you very much, have a good week!

Je tiens a préciser que ma fonction dépôt n'est pas bloquer la je peux déposer de l'argent je ne vais pas le faire bien sûr 

Mais par contre la fonction retrait m'est bloqué depuis mercredi 13h pour contrôle de routine soit depuis 5 jours ^^ 

J'ai 1300€ en solde et 1500€ de paris posés pour le match France Sénégal 😭

J'ai le droit de retirer 2000€ ce mois ci mais c'est toujours bloqué pas de réponse du service financier toujours...

I want to clarify that my deposit function is not blocked; I can deposit money. I'm not going to do it, of course.

However, the withdrawal function has been blocked for me since Wednesday at 1 p.m. for routine checks, so for 5 days now ^^

I have €1300 in savings and €1500 in bets placed on the France-Senegal match 😭

I have the right to withdraw €2000 this month, but it's still blocked; no response from the finance department yet...

Hi Mickaël J,

Unfortunately, we must mark the complaint as CLOSED due to the casino's unresponsiveness. Despite multiple follow-up attempts, we have not received any reply or clarification regarding your case.

We’re truly sorry for the outcome, but the casino has chosen not to cooperate or communicate with us. If we ever receive a response or any update in the future, please rest assured that we will reopen the case immediately and inform you without delay.

Our advice would be to check the casinos listed on our site and to always read the review of each before registering. You can also check the Direct Support threads, where we have active casino representatives who may be able to assist you directly if you run into any issues.

We're sorry that we cannot help you further.