FECHADO: [Devido à inatividade do remetente]: Problema no cassino Slotheist

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Última publicação feito 1 ano atrás por MelissaN
Dubloc114
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  • Dubloc114
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  • Original Inglês Tradução Português

    I registered an account with SLOTHEIST Casino . I claimed a 100% no rules no max cashout bonus I made a deposit of about $60.00 USD. I won $3,200. I was told I could only withdraw $1,000 a week so I did a withdraw of $1,000 one week it went good. I did the 2nd withdraw the following week of $1,000 I received it. I did a few smaller withdraws of about $350.00 . I had $800.00 left in my account and that's when the problems started the withdraw was in pending for about 2 weeks I was told by multiple different casino reps I was getting the money that the money was on the way. To check my account. That it would be 2-4 hours max that it would be resolved . Then about 16 days later I was told I had to deposit $1,000 in order to get the 800 that was left from my original winnings. I claimed a no rules bonus then they out rules on my bonus at the very end cause I won over $3,000 . This all happened back in March . I still have never received my 800. They cancel it every time  saying wagering not met. Or canceled for wrong data. But I never claimed any other bonus never did another deposit I won 3,200 and want the rest of my winnings. Can you guys help me. I have all the screenshots and chat transcripts as well. Thanks very much

    Dubloc114

    I registered an account with SLOTHEIST Casino . I claimed a 100% no rules no max cashout bonus I made a deposit of about $60.00 USD. I won $3,200. I was told I could only withdraw $1,000 a week so I did a withdraw of $1,000 one week it went good. I did the 2nd withdraw the following week of $1,000 I received it. I did a few smaller withdraws of about $350.00 . I had $800.00 left in my account and that's when the problems started the withdraw was in pending for about 2 weeks I was told by multiple different casino reps I was getting the money that the money was on the way. To check my account. That it would be 2-4 hours max that it would be resolved . Then about 16 days later I was told I had to deposit $1,000 in order to get the 800 that was left from my original winnings. I claimed a no rules bonus then they out rules on my bonus at the very end cause I won over $3,000 . This all happened back in March . I still have never received my 800. They cancel it every time  saying wagering not met. Or canceled for wrong data. But I never claimed any other bonus never did another deposit I won 3,200 and want the rest of my winnings. Can you guys help me. I have all the screenshots and chat transcripts as well. Thanks very much

    Dubloc114

  • Original Inglês Tradução Português

    Hi Dubloc114

    Sorry to hear about your issue. Could you please private message me your casino username? We don't have this brand listed on lcb but we'll try to reach them. 

    Olá Dubloc114 ,

    Lamentamos o seu problema. Você poderia me enviar uma mensagem privada com o seu nome de usuário do cassino? Não temos essa marca listada no LCB, mas tentaremos entrar em contato.

  • Original Inglês Tradução Português

    Hi Dubloc114

    We are still waiting for your account details. 

    Olá Dubloc114 ,

    Ainda estamos aguardando os detalhes da sua conta.

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