Tradução 
I am really new to the casino betting online. I need help with getting my money!! This might be a little long but hoping someone can help. I need to understand or know how can the casino use a code from when I opened my account after I have used other codes???
I used a free code for $35. I won over $3,000. I requested a withdrawal of $150 after I met the wagering requirement ($150 is the minimum withdrawal at lucky hippo - now get this - the max from the bonus is $135). They told me to make a small deposit then I could withdrawal the $150 (hence the $20 bitcoin deposit). I lost all of that. I used another free code for the $22 (lost all that too). Then my withdrawal was declined because they said I used winnings from the initial $35 bonus to meet the $150. Then took back the $50. By now Im pretty upset (I knew I wouldn't be able to keep the whole 3k, but I wanted the $150). They tell me that I was supposed to deposit $25 (not $20) and wager that 5x than I could request the withdrawal - if I had enough left. I sent them an email asking if I deposited $50 with no codes, could I withdrawal the $150 - nope they tell me (not without paying fees - I asked how much the fees where - no definite answer). I really didn't want to deposit more (in case I did lose it all). I deposited it anyway and won over $500. I then played until I met the wagering requirements, then I immediately requested the $500. Now they declined it again. Telling me that it is considered winnings from the sta35 code. Im like you gotta be kidding me. I had deposited twice already - how can they use that code now?? They declined the $500 and switched it to $150 and took the rest. Leaving me with ZERO. What BS! I put the pictures in so you could see the codes and the order which it happened. Sorry they are so big, couldn't figure out how to get them smaller. The first picture is the final email (I have about 30 of them, mostly me arguing with them or asking them to explain.
