Tradução 
Hello, my name is Charoonpunt and I am from Thanyaburi, Thailand.
I have an account at supercatcasino.com with username khaokacheula@outlook.com.
I opened my account on November 2021 and since then I made many deposits using BTC. I was able to win a small amount but their minimum withdrawal amount is 150 EUR which I have to wager 3times my deposit and so I did. Then during the time that I am waiting for my withdrawal,
I also sent all the documents they asked for and followed all of their requirements. After waiting for a while they verified my documents but then they told me that I need to deposit once every 30 days.
I lost and tried to deposit again and again because I have to wager 3 times my deposit and win at least 150 EUR because that is the minimum withdrawal amount. And when I made a new withdrawal and for a while they asked for additional documents. I have been doing this depositing, wagering and withdrawing for more than 4 months already. And after a lot of my time and effort exhausted they they refused to pay to BTC because of , they said "technical issues". Ridiculous because I did not experience any technical issues when depositing to BTC. Then they told me they can pay to Master card and I have to verify my card. I did that but then again they have technical issues.
So they recommended "jeton". I don't have jeton account and don't know what that is.
And now my casino balance is 205.33 EUR and they still refused to pay to BTC because of technical issues.
I also told them that they can pay me with these methods :
Bitcoin - used for deposit, Ecopayz, Neteller, Bank Transfer but they did not reply.
And then yesterday I tried to do a bank transfer withdrawal but IBAN is required. THE BANKS IN COUNTRY THAILAND DO NOT HAVE IBAN but live chat is insisting for it.
I HAVE BEEN TRYING TO WITHDRAW MY BALANCE FOR ALMOST 6 MONTHS!
Please help me get my hard earned money.
