Tradução 
Hello LCB Team, I am filing a formal complaint against Zeppelin Casino regarding the wrongful confiscation of my real money balance (5,500 UAH / approx $133) and account block based on an unsubstantiated accusation under Rule 3.3 (duplicate account). Summary of the case: 1. I have a fully verified account (passed KYC successfully) and previously completed a successful withdrawal without any issues. 2. During my last session, I deposited money, played, cancelled the bonus before requesting a payout, and requested a withdrawal of 5,500 UAH in real funds. 3. The casino rejected my withdrawal and blocked my account, claiming I violated Rule 3.3. 4. I strictly own and operate only ONE account at Zeppelin Casino. No other accounts exist or have been operated from my side. 5. Customer support provides only automated canned responses without offering any proof, evidence, or details. Surprisingly, I still receive promotional emails from them calling me by name to play, while my account is supposedly blocked for fraud. I request Zeppelin Casino to review this decision and release my legitimate real funds of 5,500 UAH. Thank you for your assistance.
Quantia disputada : 133$
Casino: Zeppelin Casino
Caso #: 4811
