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Betonsoft Rep????
I dont think that would be possible. Take a look around if you see any betonsoft casino on LCB website.
For me, I'm done with them, I uninstalled all of betonsoft casinos, lol. Oh, Marvin is the guy can argue with you all day long over either 20% more in bonus or 10 free spins or even free $1 chip, lol.
I just got off live chat with Marvin at Casino Grand Bay and I am livid.
- First I wasn't eligible for CGBRCLL because I must be a depositing player... until I explained that I am a depositing player;
- then I wasn't because I had already redeemed this code once.....
until I explained that other players had redeemed it for a second time;
- then I wasn't because I needed to have received an email inviting me to redeem it again;
When I pointed out that the eligibility for this promo was inconsistent from player to player, that reasons he was giving me why I was not eligible did not result in ineligibility for other players- we were then talking about my account, not other player's;
When I asked if he could not understand why this apparent inconsistency I found frustrating and could he please explain why I was not eligible for this bonus? ........
Marvin asked if there was anything else I needed and it had been a pleasure helping me.
Is there any possibility that we could get a betonsoft rep here in the forum so that any misunderstandings could be cleared in an open forum with the opportunity for other players to respond, so that we can all be operating from the same set of facts and historical record?
Well then can we try 2 get a Grand Prive rep on here? I'm thinking that's what Surfer meant....... please correct me if I'm wrong Surfer! I agree that it would certainly help 2 have someone from these casinos on the forum b/c quite honestly I get tired of all the misinformation & story-telling by the customer support people
I hope they reinstate you.
What bugged me was getting an email that was sent 'in error' or so many members getting different stories. IE: one gets 'code is expired' while the next redeems or 'code is not valid' while the next redeems. 
Anyway, this will be the second ND chip I have cashed out from them. First time, no problems, and pretty fast.
