I have deposited 25£ and made 101£ playing. Now when I try to withdraw they said that i have played against there rules and deducted my whole money. No more answers have been given after my complaints.
see email conversation below;
Re: Hi, i have received and email saying that My withdraw has been cancelled. I have deposited my money (25£) and played now more 3 times on a roulette table. Pls approve my request withdrawal
Dear Fernando,
Thank you for contacting us.
We would like to inform you that £101 deducted based on term 9.11
Placing total bets equal to or greater than 30% of the value of the smallest deposit currently in play. Including purchasing in-game features including but not limited to free spins with a total bet amount of 30% or greater than the value of the deposit.
Bets equal to zero, hedge betting or low margin bets. They will all be considered as Irregular Play.
Kind Regards,
Support Team
any help plsss