Once a day I was scrolling reels on Instagram, got to know about this casino (Biggerz.com), I registered on their website and made my first deposit, I got free bets for my first deposit on the site, I played some games and lost more than half of my deposit amount, and then I made a withdrawal of the remaining amount, the withdrawal was successful, I asked their customer support if I can withdraw before using the freebets , and they said you can withdraw anytime as soon as you have wagered your funds at least once, and the freebets will remain in your account until their validity is not over. Now, I have placed bets using freebets and won, as soon as I have won, and tried to log in my account, it as was showing that it is disabled. I contacted their customer support, they said the account is closed by the admin and no more information is available than that. I have asked them many times what's the reason behind closing my account, but they never tell me anything, I have asked them about my funds in the account, they said those funds cannot be withdrawn, I have never thought this will happen with me and my winnings will be blocked for no reasons. Please help me recover my account and funds involved with this casino, I have tried to play for the first time and this has happened, I will be highly thankful to you. I am ready to provide you with anything that is required as a proof.
Quantia disputada : 800₮
Casino: BiggerZ
Caso #: 4064