RESOLVIDO: Cassino Coinbets777 - Problema de pagamento lento

CASINO SCAMMERS DO NOT WANT TO PAY FOR WITHDRAWAL OF MONEY 25 MY DEPOSIT THE REST WITH BONUS THIS IS JUST DISGUSTING ON THEIR PART

Quantia disputada : 69$

Casino: Coinbets777 Casino

Caso #: 3383

This kind of behavior is really shameful. I was hoping that it would be easy to withdraw at least a small amount of money from a trustworthy platform. It taught me how not having the right information and choosing the right partner can waste both your time and money.

Hi Leonardon,

Sorry to hear that you are facing this kind of issue. Could you please give us more information regarding your case?

• Is this your first withdrawal?
• Is your account verified?
• Did the casino provide with explanation why your withdrawal was declined?
• Did you check what is max cashout is for that bonus?
• Did you check the wagering requirements for that bonus?

Hello
Yes, first withdrawal
Yes, confirmed
They didn't refuse, they just don't pay all the time, they lie in the evening, in the morning, in an hour,
Yes, I checked, and they checked everything and confirmed that I fulfilled all the requirements for the bonus, everything is also fulfilled, everything is fine with this, the problem is that they do not complete the withdrawal of money, they do not want to pay, the strategy of  is to give bonuses, wait for the deposit and not pay.

Hi Leonardon,

Thank you so much for the additional information. We forward your complaint and account details to the casino rep.

We will update you as soon as we receive their response. Please keep an eye on this thread.

OK, thank you

Yes, please exclude these scammers from the casino list and add them to the blacklist. They will not respond to you.

Coinsbet777 , lucky owl club casino, dendera, betcave, pure casino, supreme, true fortune, paradis8, tradition, Gibson... List of Rival provider casinos looking endless , and all of them have very slow withdrawals. Especially for players with less than 250$ total deposits. 

Hi Leonardon,

We have received feedback from the casino rep that they are looking into your case and get back to us as soon as they have more information. We will keep you updated.

Thank you for your patience.

2 months without paying 69 euros, it's a disgrace!

Hi Leonardon,

We received an answer from the casino rep that they have already raised the issue on their end, and you should receive your payment within 2–3 business days.

Please keep us updated.

Thank you very much, I will definitely let you know if they pay.

Hi,

The casino sent $69 via BTC, although I have the currency set to EUR, the amount is already small, and in the end I had to wait 2 months to get less than I needed... LET THEM TRANSFER THE DIFFERENCE!

Thanks

WoW. I am thankful for this information. Casinos that won't even respond after LCB asks take it to a whole different level in my opinion.

Hi Leonardon,

We received confirmation from the casino rep that your winning was in USD, which amounts to €58.83. Given that you were paid the amount you won.

We will mark complaint #3383 as RESOLVED.

They are lying to you and here is the proof that I chose Euro as the account currency.

Hi Leonardon,

That amount refers to your balance shown in EUR, but the winning was actually paid out in USD.

If you can find any confirmation or screenshot showing that your winning was listed in EUR, please send it to us.

When registering at the casino, you choose a currency, then it is impossible to change it. If I make a deposit, the casino receives what I chose. Do you see USD?

account blocked how to show let them open access i will show

If you can find any confirmation or screenshot showing that your winning was listed in EUR, please send it to us.

sounds absurd still account currency euro how can the winnings be in another currency? it's like I have an account in BTC how can the winnings be in Solana?

Hi Leonardon,

When you were playing, your balance was shown in USD because that's the casino's base currency. So everything was converted, and your winning was in USD.

After the game ended, you were paid out in EUR, just like your deposit, but the amount of win was 65 in USD (~58.83EUR).

MY SELECTED CURRENCY IS EURO I MADE A DEPOSIT IN EURO MY WITHDRAWAL OF MONEY IS EURO BUT FOR SOME REASON I RECEIVED MONEY IN USD AND NOT AT THE EURO RATE BUT JUST 69 USD BUT I SHOULD HAVE RECEIVED 80 USD BECAUSE IT IS 69 EURO

BONUS 45 EUR+DEPOSIT 24.62 EUR = 69.62 EUR = 80 USD

IT IS IMPOSSIBLE TO MAKE A DEPOSIT IN EURO IF THE CURRENCY IN THE CASINO IS SET TO USD OR ANOTHER CURRENCY. IT WILL BE CONVERTED TO THE CURRENCY YOU CHOOSE IN THE CASINO.

HERE I CHOSE THE EURO

Hi Leonardon,

The casino’s base currency is US dollars (USD). This means that even if you deposit in euros (EUR), the casino automatically converts your deposit into dollars to use in the games. So when you play, your balance and winnings show up in USD.

For example, if you deposited 24 EUR, it would be converted to ~28 USD (depending on the exchange rate). Your winnings are also calculated in USD. After your game, when you cash out, the casino converts your USD winnings back to EUR and pays you in euros.

You can also find this explanation directly in the cashier section of the casino, where it shows how deposits and withdrawals are handled with currency conversion.

Dear , I repeat once again, my account during registration was set in euros, my deposit and winnings were in euros, I did not make a deposit in USD, they paid me at the USD rate, but I only had to pay AT THE EURO RATE

Hi Leonardon,

As we've already explained multiple times and confirmed with the casino, the information is also clearly stated in the cashier section. We really don’t have anything more to add to this case.

If you have any other questions, feel free to reach out. We are here to help.

balance EURO IT IS STATED HERE IT IS VISIBLE DAMN IT IS VISIBLE TRANSACTION NUMBER TIME AND EVERYTHING EURO EURO EURO

by your logic, if I bet the British pound and win 100 pounds, I will be paid 100$?

I'm telling you it's a scam casino

We have already explained this to you. In that case, British Pounds would have been converted to USD at the exchange rate at that time.

Please refer to the explanation above.

so why the hell didn't mine exchange at the current rate?

The same situation!!!

I don't understand what's going on.
Of course, I'm grateful to you for helping me get my winnings, but in all fairness, with a clear conscience, the problem or complaint has been resolved, the entire amount should be paid, and I don't require you to pay me anything extra, I want to get my entire withdrawal! My withdrawal is 69 euros

обратите внимание на текущий баланс, это не депозит, это баланс в казино, указан в ЕВРО, если вам этого недостаточно, запросите доступ к аккаунту

Я не делал ДЕПОЗИТ в долларах США, я сделал депозит в BTC и конвертировал его в евро, так что не нужно врать 

ACCEPT THE FACT THAT THE CASINO DID NOT PAID THE ENTIRE AMOUNT, INSTEAD OF 69 EURO PAID 58

pay attention to the current balance, this is not a deposit, this is a balance in the casino, indicated in EURO, if this is not enough for you, request access to the account

I didn't DEPOSIT in USD, I deposited in BTC and converted it to EUR, so no need to lie

ACCEPT THE FACT THAT THE CASINO DID NOT PAID THE ENTIRE AMOUNT, INSTEAD OF 69 EURO PAID 58

Hi Leonardon,

As far as we are concerned, the complaint has been resolved as previously stated. Please do not post further in this topic, as there is no point.

Any additional posts in this thread will be removed since everything has already been explained.