Tradução 
I withdrew $10,000 from the Joka VIP Room on the 12/5/21 in which I recieved an email saying it was succesfully processed and I should recieve the funds within 3-5 banking days. I have waited more than this and everytime I speak to their "support agents" I am either told to wait another 24 hours or the finance team is looking into it. I have withrawn money from them in the past with no issues and received the funds within 48 hours. I am getting no where with their support team and everytime I ask for an update they just tell me the finance team is dealing with it.
After this I won't be using Joka VIP Room again, they are very quick and very happy to take my money and I have definately deposited well and truly more than this withdraw but cannot give me the services I deserve. It seems from other forums, that when someone tries to withdraw funds of $10,000 there are "issues" which no one can explain.
