I made a deposit on a promotion that required 3x wagering on D+B, and a max cash out of 5x. I fulfilled the playthrough requirement and attempted to make a withdrawal only to be denied 3 times because they are claiming the bonus amount has to be remaining in your balance.
my deposit was $30 (max cash out $150)
bonus amount was $168
completed the 3x playthru of $594 (plus some)
current balance on account is $186. Attempted withdrawal for $150 it was declined because they are claiming I need to have an available balance of $318 on account to receive $150 ($150 + bonus amount $168)