Hello Sweettamepe,

We will mark this complaint Resolved.

Happy gaming!

I deposited 60 dollars on a 35% no rules bonus. I'm new to playing and didn't know what games do play so I clicked on there I'm feeling lucky button that chooses the game for you. Well apparently it choose a game for me to play that is not allowed and requires you to forfeit your winnings because I ended up winning $373 and tried to cash out and my cash out got rejected due to me playing a game that I wasn't allowed to and I wouldn't even be upset about it had I chose in the game personally but I used their website there I'm feeling lucky button clicked it and they sent me to the not allowed game that has made me not be able to cash out my winnings that is so s***** it's almost like they did it on purpose I mean it shouldn't be able to choose a game for you that you're not even allowed to play it's just setting me up for failure especially when you're new to this you don't know not only that if you haven't played through your wagering requirements it'll pop up and say game not allowed but since I've played through my wagering requirements it no longer pops up and says game not allowed it just suggest not allowed game and let me play it

Hi HaleyFern102,

Can you please send us your casino username via private message so that we could notify the casino rep and try to help you?

Thank you.

I sent my username via private message. But just in case it's hal****=username. 

Hello HaleyFern102,

Thank you. We received your account details. We are going to contact a casino representative in order to resolve your issue.

Please be patient, since it is the Orthodox Easter holiday in Serbia until Tuesday.

Keep you posted.

Thank you.

From reading what happened I deserve to be cashed out my winnings, wouldn't you think? I understand the restrictions that are clearly stated in the rules. The fact I used there I'm feeling lucky button, which any other time if the game is restricted a message pops up and says this game is restricted, anyways I clicked there I'm feeling lucky button and it takes me to this game and it's letting me play it and I play it and go to cash out and rejected because I played a restricted game well it's not a game I would have ever chosen myself it was only played because they recommended it took me to it I just don't see how that can be fair

I didnt read rules and noticed that Finland is restricted.. rip money

Finland? Is that the name of a game?

Hello HaleyFern102,

We trust that you are well and safe.

Please note that we have reviewed your account and grievance.
You have indeed redeemed the 35% bonus that has the following terms:
 

https://limitlesscasino.com/terms?class=35nolmts

Coupon code: 35NOLIMITS
Bonus: 35% (18% on CC)
Wagering: 1x deposit + bonus
Max cashout: None
Minimum deposit: $30
Allowed games: NP Slots only
Max bet per hand: No
Max Bonus: 1000$
Redeemable: 3x per player

The Terms of the promotion, that are visible at all times to all players, state that only non-progressive slots can be played with the bonus in question. Unfortunately, upon meeting the wagering requirements of the bonus, you have started playing restricted games from which you have made the majority of your winnings. The Terms & Conditions of Limitless Casino, to which you have agreed upon joining, state that the terms of any specific promotion remain in full effect even after the playthrough is met and all up until the entire balance is cleared. Also, at the moment a player meets his or ger wagering requirements, there is an automatic pop-up that informs the user that the terms of the promotion remain in place.

https://limitlesscasino.com/terms-and-conditions

7 TERMS APPLIED TO BONUSES AND PROMOTIONS

7.1. Overall Bonus and Promotion Rules

ad. "Terms of the promotion are in effect until all winnings from the promotion have been withdrawn. Depositing on top of existing balance, meeting wagering requirements, withdrawing or having your balance drop below $1 will not void this rule. Please refer to term 7.1.j."

Unfortunately, due to the violation of the abovementioned terms, the Management had no other option but to void the winnings. Your original deposit was reimbursed and you were able to play with it again.

Thank you for your understanding and should you require any additional information, please let us know.

Kind Regards,

Limitless Casino Management

My problem though is that I used a button that is available on your website your I'm feeling lucky button and it shows the restricted game for me and allowed me to play it I mean typically any other time I've used that button and a game popped up that wasn't allowed it says game restricted so why was I supposed to think this time would be any different therefore when it chose the game that it recommended for me to play and it didn't pop up that it was restricted AS IT USUALLY DOES. I just don't understand how you can void my winnings for that. Like I said had I personally choose. The game I would understand but for you guys to choose a restricted game for me and not give any warning as usually does then void my winnings. It's completely unfair 

Hello HaleyFern102,

We hope that all is well.

Please note that the System restriction is in place as long as the playthrough requirements of the bonus haven't been met. Once they are, the System restriction is removed.

Nonetheless, the "Feeling Lucky" button only leads to Non-Progressive slots due to the exact reason you have described. This is the default setting that is in place ever since the option was added to our website.
We cannot exclude the possibility that you have selected a restricted game by accident, but in order to be sure, we would like to ask you to share the details of the device you were using at the time since We have performed multiple tests and the option would always lead us to a random Non-Progressive slot. 

Thank you for your understanding.

Kind Regards,

Limitless Casino Management

I can most certainly promise you that I was taken to that game by your im feeling lucky button. And it's not the only time it's ever happened and like I said typically a message pops up that says game restricted. This time however it didn't. Im using a Motorola G and like I said I can 100% promise you and surely there's a way to check and see that your button is the reason why my winnings got forfeited. And if yall were under the impression it ONLY took you to non progressive slots than I feel as if that's an error on y'all's side and why am I having to pay for that?

I promise you your button took me to that game that made me forfeit all my winnings. Surely your system is smart enough to show that. But I can see that to y'all regardless it's my fault and I'll have to take that as a loss but hopefully for the next person's sake yall get it fixex brcsuse I can say from expiernce that winning and going to cash out then being rejected due to playing a restricted game that y'all's system house for me. Didn't feel good at all felt like I was set up for failure. I'll def not be using that button again 

Hello HaleyFern102,

We hope that all is well.

Please note that we have concluded our testing and the results were identical in each of the tests: The button lead to a Non-Progressive slot every time.
Nonetheless, we do believe that you have unintentionally played a restricted game. Given the Loyalty and understanding you have shown regarding this entire situation, the Management has agreed to credit your account with a free bonus.
We hope that you will accept the bonus as a token of appreciation and we sincerely hope that the bonus will help you kickstart a nice winning streak.

Should you require any additional assistance from our side, please do not hesitate to contact us at any moment!

Kind Regards,

Limitless Casino Management

Does anyone have experience with Limitless Casino and verification process. With Eternal Slots and Mr. O Casino I was verified almost immediately after sending documents. With limitless it takes 3-5 days and support can't even tell me if they received those documents. If it takes that long to verify then I'm worried it will take much longer to collect my 50 winnings off of free spins. I do like there sight and I'm not complaining...yet... 😊

Hi Hairflair,

If you wish, we may contact their casino rep. to check your verification status.

Please private message me your casino username so that they could look into your account.

Thank you for your response. I actually received confirmation today and my winnings were delivered really fast!! I'm very happy with the outcome and will be using limitless in the future! 

Hi Hairflair,

Awesome news 

Happy you got your winnings 

Used to be a decent casino then they suddenly shadow ban me, vip points gone, no more promos or bonuses to claim. Like they're hoping I deposit so then can screw me and take it before actually banning my account. 

Hi seansen,

Can you please elaborate and provide us more information so that we could we try to assist you further?

What was the issue at Limitless casino, why they banned your account?

Hi seansen,

Can you please provide us with required information? 

Thank you.

Hi seansen,

Since we received no response from you, we will close this complaint due to the submitter inactivity.

Hello gartist415,

Welcome to LCB.

Sorry to hear that you are facing this kind of issue.

Please send us your casino username via private message to reach out to the casino rep and try to assist you.

Our complaint managers and casino representatives are currently attending the IGB conference in Amsterdam. We will address all complaints promptly after the conference concludes. 

Thank you for your patience.

Hello gartist415,

Any updates?

We're still waiting on your casino username/ID, if you would like us to contact the casino representative and inquire about your case please send it via private message.

Thank you.

Hello gartist415,

Since we never received your username we'll consider this complaint CLOSED due to the submitter's inactivity.

Hello gartist415,

Thank you for providing us with your casino credentials, we reopened your complaint now and we're going to contact the casino rep to inquire further about your case. Keep you updated on this thread.

Hello gartist415,

We trust that you're well.

Please note that we have reviewed your account and have confirmed that you have indeed not received the 150% cashback offer.
The special cashback bonus has now been added to your account.
We wish you the best of luck playing at Limitless Casino!

Kind Regards,

Limitless Casino Management

THANK YOU SO MUCH LIMITLESS CASINO!!!!!!!!!!!!!!

It turns out the casino did add $1,000 to my account with the casino. However, it wasn't in the form of cashback. It was a credit because the $1,000 came with a 30x playthrough requirement, playable only on Non-777 slots. The 150% cashback promo that I should have been credited with immediately when I initially asked for it had no wagering requirements. As a result, I purposely drained the balance on the account to $0 and after I did that I reached out Limitless Casino and my account with Limitless Casino has been permanently deactivated without ever being able to log in again. Fuck Limitless Casino. The fact that them bitches gave me the credit was the real win. Then to turn around and request to have my account permanently closed was priceless. Money comes and goes, but I feel like I got my self-respect back. 

Hello gartist415,

Please note that the 150% cashback promotion comes with the following terms:

- 30x Playthrough;
- 3x Max cashout limit;
- Only Non-Progressive slots allowed (777 slot excluded);

These are the standard terms for the promotion and unfortunately, the cashback promotion cannot come with no restrictions.

Thank you for your understanding.

Kind Regards,
Limitless Casino Management

 

First of all Limitless Casino,

The 150% promotion cashback email I received states that my deposit had no wagering requirements.

My deposit was a clean deposit so it shouldn't have had any deposit requirements to begin with. because that's how all clean deposits are treated.

Secondly, the fact that my deposit had no wagering requirements means that should have applied to my cashback promo of $1,000 because what if I had attached a deposit bonus with my first deposit?  Would that have meant that my playthrough requirement would have been the requirements from the coupon attached to the deposit AND the cashback requirement?

in order for me to activate the 150% cashback promotion, I didn't need to enter a promotional code. all i had to do was reach out to customer support if i didnt win.

Below the image of the 150% cashabck promotion, is another promotion I was emailed. Notice how that email promotion for SPARKS25 CLEARLY stated that I needed to input the code to activate the promo AND THAT THE PROMO HAD NO WAGERING AND NO MAX CASHOUT REQUIREMENTS.

Lastly, I added another promotional email for the code PLAYFREE. Notice how complicated, yet very detailed the terms of use for that coupon are: The casino went to great lengths to clearly and very specifically explain that amount of the bonus (what a coincedence 150%) AND it had a playthrough requirement of 10x. It also listed the for how long the promotion was being offered (two days) but for the players that deposited the very same day that the promo was released, they would receive 40 free spins.

The two examples of additonal Limitless Casino promotional emails offered were delivered to my inbox and sent out BEFORE THE 150% CASHBACK PROMO WAS SENT TO ME!

That's significant because the promos I received prior, detailed how very specific and outlined and detailed Limitless Casino's promotional emails can get, yet with my 150% CASHBACK PROMO THE CASINO DID NOT PROVIDE ANY FURTHER DETAILS! I WONDER WHY????

Below the images of email promotional emails, is information I obtained directly from Limitless Casino's website explaining the casino's terms and conditions.

Why am I bringing this up?

Because the casino IS right. My coupon DID COME WITH ANY PLAYTHROUGH REQUIREMENT or unique terms and conditions, then it would fall under the category of a COMMON DEPOSIT BONUS, meaning I would have had to have played the amount of my deposit AND 15X the associated bonus in order to withdraw wins on a deposit bonus.

NOTE NO MAX CASHOUT REQUIREMENTS.

However, since Limitless Casino's inital refusal to honor my 150% CASHBACK promo was denied, but eventually honored, the casino decided, well you'll get your cashback promo, but fuck you we're going to add a 30x playthrough requirement and 3x max cashout.

You said those are the standard terms and conditions AFTER THE FACT. those terms and conditons were imposed. it is extremely wrong and reeks of shady business practices to change the terms and conditions after a player has committed himself to playing.

so i decided to pour Limitless Casino's terms and conditions and see out of what hole management pulled this crap out of and I found the only player rewards/bonus/coupon in which the rules that are similar to the one imposed on me:

THE CASINO'S FORTNIGHT CASHBACK PROMOTION LISTED AT THE END OF MY POST.

BUT WHY WOULD MY 150% CASHBACK PROMO HAVE FORTNIGHT CASHBACK TERMS AND CONDITIONS APPLIED TO IT WHEN THE WHOLE POINT OF THE CASHBACK PROMO WAS TO REACH OUT IMMEDIATELY AFTER MY BALANCE WENT BELOW $1 IF I WON AND REQUEST THE CASHBACK RIGHT AWAY.

AND WHAT 'S THE DEAL WITH THE NAME FORNIGHT CASHBACK? 

FARTNIGHT CASHBACK SOUNDS BETTER BECAUSE LIMITLESS CASINO IS FULL OF SHIT.

To conclude this post, Limitless Casino is full of shit and LET MY EXPERIENCE BE A WARNING TO ALL DEPOSITING PLAYERS.

READ LIMITLESS CASINO'S RESPONSE TO WHICH I AM REPLYING TO:

These are the standard terms for the promotion and unfortunately, the cashback promotion cannot come with no restrictions.

THEN IN THE HELL DON'T YOU LET THAT CRAP BE NONE AHEAD OF TIME!

Why?

Because there was no way in hell I would've MADE my initial deposit KNOWING that there would be a 30x playthrough requirement.

obviously I am not lying and trying to weasel my way into anything. 

I'm not an idiot.

i know who to read and do math.

i would have made use of this promo listed directly below. 

505%* + 500 SPINS

1. First deposit bonus
2. Coupon code: 505INSTANT
3. 505% bonus (250% with credit cards)
4. Minimum deposit: $20
5. Wagering: 10x Deposit
6. Max cashout: 5x Deposit
7. Allowed games: Non-progressive slots (excluding 777)
8. Max bet per hand: None
9. Maximum Bonus: $1000
10. Other General Terms apply

Why? BECAUSE 500% BONUS TO MY $666 DEPOSIT IS GREATER THAN 150% BONUS,  10X WAGER REQUIREMENT IS LOWER THAN 30X PLAYTHROUGH REQUIREMENT, AND 5X MAX CASHOUT IS GREATER THAN THE BULLSHIT 3X MAX CASHOUT AND 30X PLAYTHROUGH REQUIREMENT THE CASINO IMPOSED ON MY PLAYTHROUGH REQUIREMENT BECAUSE THEY KNEW THEY WERE WRONG IN DENYING ME MY 150% CASHBACK PROMO THE SECOND I REQUESTED MY CASHBACK.

As a result of the complete and utter disguist at the casino for screwing me over AGAIN, I told myself the casino is basically telling me "FUCK YOU" with the rules they imposed on my cashback, so I told myself "NO, FUCK THEM" and basically drained the balance as quickly as possible so I could reach and request to have my account permanently deactivated.

Why would anyone that has any pride and self-respect give a shady, SCAMMY MCSCAMMY of a casino another cent of my hard-earned money after being royally screwed out of $1500.

I personally feel the casino should refund me my deposit of $666. and change. 

They have every right to keep my second deposit of $860.

Based off of this experience, I thought about making another deposit at Limitless Casino, but I got scared because I immediately started thinking: "Damn, bruh, they fucked you over big time the 1st time you deposited withe casino?" 

What was to stop me from thinking that the casino wouldn't just confiscate my depsoit based off of their shark, deceptive, thieving ways?

Give my back my first deposit Limitless Casino because the fact that the casino stated "the cashback promotion cannot come with no restrictions," why the fuck can't the cashback promotion not come with no restrictions? that doesn't make any fucking sense BECAUSE WHY IN THE HELL DOES THE 150% CASHBACK PROMO STATE THAT MY DEPOSIT COMES WITH NO WAGERING REQUIREMENTS.

Isn't stating and having a no wagering requirement a restriction in itself? 

So the promo did have a restriction? Feel free not to have to feel restricted with wagering requirements.

otherwise we even mention it? it's like someone asking me what time is it, and i tell them the time, the day of the week, the weather, blah, blah, blah.

Lastly, look at this shit below. I received this promo prior to my 150% cashback promo via email. i would have been better off using that promo instead. 30% NO RULES, 100% CASHBACK. WHY IN THOSE EMAIL PROMOS THE CASINO MADE SURE TO INCLUDE BONUS CODES AND STATE NO RULES, CASHBACK. BECAUSE THEY KNOW THAT IF ITS NOT STATED, THEN IT DOESNT APPLY MUTHERFUCKERS

No one told me that I had to make a deposit and play at the casino, so i played at my own risk.

My response to that, someone did tell me something: 

The following words were taken from the same 150% Cashback promo email that got me into this bullshit:

"Worried about your next wager? No need to fear at Limitless....."

"MY ***!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"GIVE ME BACK MY FIRST DEPOSIT YOU SCAMMY, MCSCAMMY OF A CASINO!"

1. 

   Hi, there.

   Want an extra edge on your game with a minimal deposit?

   For as little as $20, your boost comes with

   No Max Cashout & No Wagering Requirements

   25% NO RULES

   Use Code: SPARK25

   GO FOR IT

   No fine print, no confusing terms.

   Just you, your favorite game, andthe chance to bag epic wins.

   It's a win-win all in your favor.

2.  
3. 

   Hello, Player.

   This 4th of July, we're declaring war on boring celebrations. And for that, we're deploying a top-secret weapon:

   150% BONUS

   10x Low Wagering Use code: JULY4TH

   GET YOURS

   Mission briefing for early birds: Coupon's available for 2 days until July 4th, but if you claim it today (July 3rd) you'll unleash 40 FREE Spins tomorrow with code PLAYFREE. (Take note that these extra spins are only for players who used the bonus today.) It's like a personal fireworks display, showering you with winnings. Grab your hot dog helmet, fire up the slots, and prepare for a victory sweeter than apple pie.

4.  
5.  
6.  
7. Common Deposit Coupon Rules
   1. Every coupon code is time-limited to 7 days from the date redeemed, after which it expires. It is up to a Player to use the coupon code before it expires. Each coupon code is redeemed once. Each coupon becomes invalid after it has been used once.
   2. It is not allowed to apply more than one coupon code per deposit. Also, each coupon code may be applied to one deposit.
   3. Unless otherwise stipulated by the specific Promotion rules, the Player must wager the deposit plus associated bonus amount 15x (excluding baccarat, craps, pontoon blackjack, roulette, sic bo and live dealer games) in order to withdraw wins made on a deposit bonus.

1. The Player acknowledges to contact the Casino’s support team 24/7, in case of any complaint via:
   1. Live chat on the Website or email at support@limitlesscasino.com or e-mail our management at pitboss@limitlesscasino.com
2. The Casino commits to using all resources to resolve all complaints to the Player’s satisfaction.

Relax and play with peace of mind at Limitless Casino, knowing that our exceptional Fortnightly Cashback deal has got you covered! Claim up to 10% instant cashback on all deposit losses. It's our commitment to making sure you always get the rewards you're entitled to. Allow us to be your steadfast ally, transforming your setbacks into triumphs.

Terms & Conditions

1. Fortnightly Cashback is calculated based on a percentage of players' Fortnightly Net Loss, which is calculated as Deposits minus Withdrawals.
2. The Minimum Allowed amount for Fortnightly Cashback is $10.
3. Wagering requirements: 30x.
4. Max Cashout is limited to 5x the Cashback amount.
5. Allowed Games: Non Progressive Slots, Video Poker and Blackjack Games
6. Net Loss Calculation by Player Class level (During the Fortnight):
   1. Bronze/Apprentice/Journeyman: $200 minimum net loss.
   2. Artisan: $125 minimum net loss.
   3. Master: $111 minimum net loss.
   4. Grandmaster: $100 minimum net loss.
7. Cashback percentages are determined based on the Player's VIP Level. Please refer to the table below for the specific percentages.

One of my referrals deposited money weeks ago and won a total of like 80 bucks. Her account has already been validated but because her ID wasexpired as of 2 days prior you decided to ask for revalidation even though your customer service and terms and conditions both claim "instant withdrawals FOREVER" Aand "this process only has to be completed once* you have refused to accept any pictures or id from her since and also refuse to refund her deposit. 

The way you and your sister casinos have suddenly decided to do business is super ***** and uncalled for and I'm at the point where I'm tired of everyone coming to me ***** about your sudden shifts from caring about your players to ignoring every one of their needs. 

Her username is jen**** nad you owe her money. Thieves. 

Hello gartist415,

We trust that you're well.

Thank you for sharing all the promotional e-mails you have received from our Casino. We sincerely hope that these screenshots show that we provide a fair share of both depositing offers as well as free promotions. 
Nonetheless, we fail to see how any of these offers relate to the 150% cashback you have received and claimed, if we may add. We are sorry if you somehow concluded that the cashback offer comes with no restrictions, however, that is simply not the case. The Terms are clearly presented in the cashier and if you come to chat with our Customer Service representatives, you would have receive the terms in full.

We also have to turn your attention to the language you are using on the LCB Forum as we would be grateful if you refrain from using profane language when addressing the Casino or any of its employees.

Thank you for your understanding and if any additional assistance is needed, please do not hesitate to contact us.

Kind Regards,
Limitless Casino Management
 

Hello James Heusser,

We hope that all is well.

Please note that according to the Terms & Conditions of Limitless Casino, the Casino reserves the rights to ask for any documents should it be deemed necessary. All players agree to said terms upon joining.
If possible, please instruct your referral to provide the required documents and, as always, once approved, our payments team will finalize the payment instantly.

Thank you for your understanding.

Kind Regards,

Limitless Casino Management

It's not possible. She already sent you her ID and has no way of getting another one because of unforseen personal issues but she deposited on your casino because she was told that validation is good FOR EVER and only has to happen once.  And now you refuse to give her her winnings. Changing and cherry picking your terms and conditions as a means to screw customers out of a tiny bit of money is disgusting and its wrong how you do people. That 80 dollars could be a life changing amount for her and you decide to hold it hostage for no reason. 

You're wrong. You know it's wrong. And you don't care. It shows exactly the type of business you're running by making this big of a deal out of 80 dollars.

Maybe actually follow through on the promises you make customers and treat them like their money is important other than treating it like a toy for you to hold onto and you'll get more business. 

This needs to be resolved. Being selective about who gets to cash out hassle free and who has to validate again and again and treated like **** is the worst kind of reputation to have and I'll be sure to let the world know that their money is in fact NOT safe with your casino group. That's all I've seen so far with you. It's up to you to show us something different. 

Hello James Heusser,

Please refrain from using profane language on the forum. Thank you for understanding.

We have referred the casino representative to your latest post. Keep an eye on this thread for the updates.

Hi James,

We hope that you're well.

As explained, if there are any suspicions regarding the integrity of the account, the Casino reserves the right to ask for verification documents to be provided again. At the moment, your referral only needs to extend her ID and send it to our Fraud & Risk Department.
Her winnings will be on her account and at the moment the Verification procedure is completed, the withdrawal can be finalized.

Thank you for your understanding.

Kind Regards,
Limitless Casino Management

Why handt my account been verified?!

Can I get an answer to why my account hasn't been verified!

As stated more than once, she has submitted her ID and been denied. Her ID has expired and she has no way of acquiring a new one due to unforseen personal issues. 

But CLEARLY the ID is her ID and her picture and she even took a new selfie holding it which wasn't good enough for you. 

This isn't even the first referral that you did this too. You stole money from Rene Madison the same way conveniently asking for re-validation 3 months after being validated the first time and within the same week it expires. 

You people claim to not save information but the time frames say otherwise. You just so happens to ask for validation twice in 6 months? And right after it expires? You're lying. I know it and you know it and at this point I'm prepared to show everyone the truth unless you stop sucking my referrals around. She has submitted the documents required so what is the problem?

As stated more than once, she has submitted her ID and been denied. Her ID has expired and she has no way of acquiring a new one due to unforseen personal issues. 

But CLEARLY the ID is her ID and her picture and she even took a new selfie holding it which wasn't good enough for you. 

This isn't even the first referral that you did this too. You stole money from Rene Madison the same way conveniently asking for re-validation 3 months after being validated the first time and within the same week it expires. 

You people claim to not save information but the time frames say otherwise. You just so happens to ask for validation twice in 6 months? And right after it expires? You're lying. I know it and you know it and at this point I'm prepared to show everyone the truth unless you stop sucking my referrals around. She has submitted the documents required so what is the problem?

My user name is Chev23 why has my account not been verified???

Hello Chev32,

Could you please provide us with more information?

When did you submit the documents for verification? Were you notified that you did not pass the verification process or are you still waiting for their response on whether you passed the verification?

Please be advised that in some casinos, it can take several days to review verification documents.

Thank you.

Hello Chev23,

We trust that you're well and safe.

As we can see, you acquired your winnings on July 30th which means that you started your Verification process on said date. The Verification procedure may last up to 5 working days, depending on the amount of requests our Fraud & Risk Department has at the moment.
Please note that as soon as the Verification procedure is completed, you will be contacted by the Casino.

Thank you for your understanding and patience.

Kind Regards,
Limitless Casino Management

Hello James,

We hope that you're well.

We believe that it is obvious and that it's needles to say that expired documents cannot be accepted as valid for the Verification procedure.
As we previously stated, your referral's winnings will remain on her account and as soon as she can provide a new ID, our Fraud & Risk Department will complete the Verification procedure. Also, We must remind you that any form of government-issued ID is acceptable - ID, Driver's License, or Passport.
 

Please advise your friend and let us know if we can assist in any way.

Kind Regards,
Limitless Casino Management

Why is user Chev23 not verified in limitless casino?????

Dear Chev32,

Here's the reply from the casino rep in case you missed it. As they said, the verification procedure may last up to 5 working days. Please be patient and update us on the progress.

Thank you.