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Do I understand good that you close the complain in favor of 1RedCasino??? 

If that's the situation then you're entire website is a scam!

Hello michael86,

We understand your frustration and want to assure you that LCB never resolves complaints "in favor" of either the casino or the player. Our role is strictly neutral, we mediate between both parties and present all information provided to us as transparently as possible.

As mentioned earlier, we have already reached out to the casino representative requesting the specific details you outlined (full gameplay and transaction logs, proof of refund, and a documented reason for account closure). Unfortunately, despite follow-ups, we have not received any further response from them.

Without additional feedback or evidence from the casino’s side, we are limited in what we can do to move the complaint forward. However, if we receive any new information or documentation from the casino, we will immediately reopen the complaint and update you.

Please know that our goal is always to assist our members to the best of our ability, but we are dependent on the cooperation of the casino for further action.

Thank you for your understanding.

I want to ask you something here so all people can see,why 1redcasino care about a review on Trustpilot platform and they answered quickly but with a false statement of course, and why they don't answer here towards you're team pressure? If they don't care about they're position here you're supervisor should mark them as scam or lower they're casino rank to scam level!

This should be fair enough.

Hello,did the casino representants answered to you? They refuse to answer at my requests from november last year. They blocked all my attempts to contact them and ask my real balance. 

What is you're opinion about this casino? Why they scam clients? 

One more question...do you know that this casino currently doesn't have any valid license? 

Hello michael86,

As mentioned before, we have reached out to the casino representatives multiple times, but unfortunately, they have not responded to our requests. Without their cooperation, we are unable to move this complaint forward, as we must rely on information and documentation from both parties.

We completely understand your frustration, but please note that our role is limited to mediation, and we cannot enforce actions on the casino.

Should the casino decide to provide feedback in the future, we will gladly reopen the complaint and update you immediately.

We’ll now consider this matter closed on our side unless the casino provides a response.

Thank you for your understanding.

Hello michael86, 

This means they do not collaborate with third parties in handling player complaints.

We understand your frustration, but many factors are taken into account before adding a casino to a warning.

This is the best example! And look at casino guru forum as well as ask gamblers platform. They are legit . 

Could you please link the section of review for 1RedCasino on this website?  I find here everything confusing,Feels like a website from the Early 2000' s

Hello michael86,

LCB is an independent directory, with our own standards and community focus. We don’t concern ourselves with how other platforms work. If LCB doesn’t meet your preferences, visiting is entirely optional.

Hello michael86,

You are banned until further notice. Your behavior is unacceptable and will not be tolerated. Your presence is no longer welcome here.

Have a nice day

Hello awaara,

Please send us your casino username via private message and we will contact the casino rep regarding this matter.

In the meantime, could you please provide more details?

- Is your account verified?

- Is this your first withdrawal at 1Red Casino?

- Have you contacted the casino's support regarding this, and what explanation have you received?

Thank you.

Hello awaara,

Could you please let us know if you have seen our response and whether you still need assistance?

Thank you.

Quantia disputada : 300€

Casino: GunsBet Casino

Caso #: 3798

Dear crossingmind,

Thank you for sharing your experience with the LCB community.

If you have a specific issue you would like assistance with, or if you would like us to contact the casino representative on your behalf, please feel free to provide more details about your case.

Hi MIAMI TV,

Thank you for reaching out to us. We are sorry to hear that you are facing this issue. Could you please share with us more details about your case:

•  Is your account verified?

•  Is this your first withdrawal at 1Red Casino?

• What was the amount of your requested withdrawal?

• Have you claimed any bonuses?

• From which country are you accessing the casino?

Also, please send us your casino username via private message so we can contact the casino representative once we have all the necessary information

Hi MIAMI TV,

Could you please let us know if you still need our assistance?

If you do, please provide us with more information about your case so we can assist you more accurately

Hi MIAMI TV,

Since we haven't heard back from the member, we will close this complaint due to the submitter's inactivity.

Hi venomosss,

Thank you for taking the time to share your experience with our community. If you ever need any help,  you can also submit a complaint if you encounter any issues in the future.

hallo,
Loki-casino hat mir nach einem gewinn von 400 euro plötzlich den account gesperrt - ohne auszuzahlen.

die verifizierung( inklusive erweiterter verifizierung mit selfie) war bereits erfolgt und mir wurde die vollständige verifizierung auch bestätgt.

mir wurden für die schließung keine gründe genannt und es ist keine auszahlung erfolgt.

kann jemand helfen?

update: gerade kam noch eine email, anscheinend wird mir ein doppelaccount vorgeworfen. ich habe aber nur ein konto bei Loki!!!

Hello,
Loki-casino suddenly blocked my account after a win of 400 euros - without paying out.

The verification (including extended verification with selfie) had already been completed and I received confirmation of full verification.

No reasons were given for the closure and no payment was made.

Can anyone help?

Update: I just received another email, apparently accusing me of having a duplicate account. But I only have one Loki account!

Hi riddick,

Thank you for sharing your experience with LCB members. We are sorry to hear about your negative experience.

If you would like our assistance and want us to contact the casino on your behalf, please submit a complaint through our complaints system, and we will do our best to assist you.